Youth Care Africa is committed to protecting the privacy and personal information of the adolescents, youth, volunteers, partners, and stakeholders we serve. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you engage with our services, programs, website, or events.
1. Who We Are
We are a youth-led, non-profit organization committed to promoting holistic health and well being of adolescents and youth by facilitating access to youth-friendly healthcare services and empowering them to become changemakers in their communities
2. Information We Collect
We may collect the following types of information:
A. Personal Information
Name, age, gender, date of birth
Contact details (email, phone number, postal address)
Emergency contact information
Photos, videos, or audio recordings (with consent)
Health-related information when necessary for program delivery (with explicit consent)
B. Technical Information
IP address, browser type, device ID, and location data (from website or mobile app use)
Cookies and usage data to improve website experience
C. Program Participation Information
Registration forms for events, trainings, workshops, or counselling services Surveys, feedback forms, or testimonial submissions
Academic or background details for scholarship or leadership programs
3. How We Use Your Information
We use the collected information to:
Provide access to youth-friendly services, events, and programs
Communicate with you about upcoming opportunities or updates
Track program participation and impact
Personalize and improve our services
Comply with legal and regulatory obligations
Ensure the safety and protection of minors and vulnerable youth
4. Legal Basis for Processing (If applicable under GDPR) We process personal data based on:
Your explicit consent
The necessity of fulfilling a contract or service agreement
Compliance with legal obligations
Legitimate interest (e.g., to improve services or ensure safety)
5. Sharing of Information
We do not sell or rent personal data. We may share your information with:
Partner organizations involved in joint programs (with your knowledge and consent) Health professionals or counsellors (if applicable and with consent) Authorities when legally required or in situations of potential harm or abuse
6. Youth and Minor Protection
We are deeply committed to child and youth protection:
Parental or guardian consent is obtained for individuals under 18
Sensitive data (e.g., health information) is only collected when necessary and securely stored
Any media featuring minors is used only with prior written consent
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by law. When no longer needed, your data is securely deleted or anonymized.
8. Data Security
We implement strong administrative, technical, and physical safeguards to protect personal data, including:
Secure databases and encrypted communication
Limited access to sensitive data by authorized personnel only
Regular audits and staff training on data protection
9. Your Rights
You have the right to:
Access the personal data we hold about you
Correct or update your information
Withdraw your consent at any time
Request deletion of your data (subject to legal and operational limitations) To exercise your rights, contact us at: info@youthcareafrica.org
10. Cookies and Website Analytics
We use cookies to improve your browsing experience. You can manage cookie preferences through your browser settings. Our website may use tools like Google Analytics to understand user behaviour and enhance our content.
11. External Links
Our platforms may contain links to external websites. We are not responsible for the privacy practices of those third-party sites.
12. Changes to This Policy
We may update this policy periodically to reflect changes in our operations or legal requirements. When we do, we will revise the “Effective Date” and, where appropriate, notify users through our channels.
13. Contact Us
For questions, feedback, or to exercise your privacy rights, please contact:
info@youthcareafrica.org
+254741637285
Nairobi, Kenya
